Tourism : Odigeo believes in and with techno


eDreams Odigeo reported yesterday that it has strengthened its ability to develop new products and services for travellers as a result of its technology and innovation strategy implemented two years ago.

As a testament to the internal development team’s commitment to better meet customer needs, the « test and learn » approach has improved its ability to test new products and features on all platforms by 118% compared to the same period last year.

The group’s commitment to exploit the latest technology to provide better service to its customers has also reduced development delivery times by 48%.

This means that changes to all 245 websites and applications can be put online much faster to meet customer needs, in some cases in as little as 15 minutes.

In addition, automation during publications has now reached 75%.
This increased efficiency allows eDreams Odigeo to redistribute resources more efficiently and to continue to innovate to increase customer satisfaction.

Serving 18.5 million customers each year, eDreams Odigeo has one of the largest internal teams dedicated to product development among airlines and travel agencies in Europe.





    Laisser un commentaire

    Votre adresse de messagerie ne sera pas publiée. Les champs obligatoires sont indiqués avec *

On the same subject

Piracy Tourism : when China wakes up…

Piracy Tourism : when China wakes up…

164 vues
February 8th, 2019 0

The world of aircraft manufacturers is not the world of teddy bears. The aeronautics...

Cameroon : Consular activities suspended following damage to the embassy

Cameroon : Consular activities suspended following damage to the embassy

197 vues
January 30th, 2019 0

Several demonstrations have taken place in recent weeks to protest against the re-election of...

India : The e-Visa will be liberalised again in the coming days

India : The e-Visa will be liberalised again in the coming days

639 vues
January 24th, 2019 0

The very popular electronic visa for India is (still) evolving. In the spirit of...